Revenue Systems Manager

About the Team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together under one organization to accomplish this. 

We're building the most advanced AI models and platforms, making it easy for developers and customers to benefit from AI via the OpenAI API and ChatGPT. Our API also provides developers access to Codex – a model that translates natural language into code – and we partnered with GitHub to create an AI pair programmer, Copilot. We're working to bring other research efforts into the API such as DALL-E 2 (our text to image generator) and CLIP (our state-of-the-art image classifier).

OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Revenue Systems Manager is responsible for managing the monthly billing and revenue close activities, and ensuring that the organization's revenue processes are efficient, accurate, and compliant with relevant laws and regulations.

About the Role

We are looking for a Revenue Systems Manager to manage our order-to-cash process from end to end. You will oversee the monthly billing cycle, accounts receivable, and payment reconciliations across the organization’s product offerings, with opportunities to drive efficiency and build for scale. 

This role will report to the Head of Revenue Accounting and Operations and will work closely with Engineering, Product, GTM, Legal, and other cross-functional partners. You will be a key player in driving success of the organization by building and sustaining world-class revenue systems and operations.

In this role, you will:

• Manage revenue month-end close activities, including billing, account receivable, allowance for doubtful accounts, payment reconciliations
• Align data reporting and settlement reconciliations to monitor health of receivables
• Streamline and enhance existing processes via system integration and optimization efforts
• Adapt billing and close activities to support new business requirements
• Collaborate with Legal, GTM, Product & Engineering to advise on accounting/billing impact of new and existing initiatives
• Develop and implement accounting policies and processes that would drive scalable operations and compliance with US GAAP
• Conduct analysis and provide insights on revenue trends and performance

We’re looking for a blend of:

• 5+ years of progressive experience within revenue accounting and operations
• Proven ability to collaborate with engineering teams to maintain and build scalable revenue systems
• Strong understanding of order-to-cash cycle, including experience working with revenue systems and payment processors (e.g. Stripe)
• Strong analytical skills and comfort with high-volume data in Excel; SQL is a plus
• Exemplary interpersonal, verbal, written communication skills
• BA/BS in Accounting or Finance preferred
• CPA or CA a plus

You might thrive in this role if: 

• You’re an enthusiastic self-starter. You thrive in a fast-paced, ambiguous environment, and expect to lead multiple projects. You take ownership of your work and believe that a job not done well is a job not done.
• You’re a phenomenal teammate. You’re a strong communicator who can explain complex topics with ease, in any format. You intuitively understand the importance of keeping everyone in the loop, and you take proactive measures to do so. You are fluent in translating concepts across teams to drive alignment and results.
• You’re excited about new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Novel issues requiring multidimensional knowledge excite you.
• You’re a builder. You not only embrace the opportunity to have a direct impact on how a company operates, you revel in it. An organization relies on the quality of its foundation and your passion is building strong systems and processes from the ground up.
• You’re passionate about technology and artificial intelligence.

---

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Benefits and Perks

• Medical, dental, and vision insurance for you and your family
• Mental health and wellness support
• 401(k) plan with 4% matching
• Unlimited time off and 18+ company holidays per year
• Paid parental leave (20 weeks) and family-planning support
• Annual learning & development stipend ($1,500 per year)

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. 

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via [email protected].