Software Development Manager - Growth

Want to revolutionize Content Creation with AI?

Launched in February 2021, Jasper is an AI content platform that helps creators and companies of all types expand their creative potential. With 100,000 active customers using Jasper to break through writer’s block, repackage their content, create original art, and adjust writing for language and tone. The interest in AI continues to grow and we are at the forefront of teaching the world how to leverage artificial intelligence as a creative partner. We are building teams that will pioneer the content generations space even further.

About the role

As a Growth Development Manager at Jasper, you will be tasked with leading initiatives to grow our customer base and identify new opportunities for growth. This would include using analytics to track usage and engagement, developing experiments to optimize the user experience, and leveraging A/B testing to determine what works best for our customers. You’ll manage engineers on the growth team, helping them develop in their careers and be successful in their work. You should also possess strong communication skills in order to guide and motivate your team, as well as an analytical mindset in order to identify areas of improvement and come up with strategies for success.

Our teams are passionate about supporting new employees and growing a diverse culture of ideas and collaboration. Our work is about using artificial intelligence to unlock creative potential. We see AI as a partner to creatives that can get them through writer’s block, over hurdles and out of the content hamster wheel. Ai should empower content creators to do their best work and get time and mental space back for new ideas. Our target market is composed of creatives (writers, designers, content marketers) and content-forward companies.  

The role is open to candidates located in the US and can be remote within the United States. We have offices in Austin, TX and Salt Lake City, UT with employees based across the US. We've built a strong foundation to support remote employees engagement with other teams. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth. 

What you’ll do at Jasper:

• Understanding our current customer base, collecting data on why they are signing up, what their goals are, and how we can provide a better experience for them.
• Working in collaboration with the data, research, CX, design, engineering and marketing teams to create insights from this data.
• Implementing strategies to optimize the initial customer onboarding process by making it easier and more enjoyable.
• Developing an effective strategy for welcoming new customers in a way that makes them feel valued.
• Creating A/B testing plans to identify which strategies and tactics work best at increasing customer engagement.
• Analyzing customer behavior to uncover user preferences and develop smart solutions that help drive growth.
• Monitoring progress of growth initiatives in order to adjust efforts according to results.
• Staying up to date on AI and machine learning industry trends.
• Coach and facilitate growth opportunities for each engineer on the team.

What you’ll bring to Jasper:

• 3+ years of experience managing growth development teams
• Skilled at leveraging quantitative and qualitative data
• Experience with user testing, A/B testing, and product experimentation
• Knowledge of generative AI tools
• Experience with analytics tools such Amplitude, Mode, or similar
• Strong interpersonal skills & ability to effectively lead teams while working collaboratively with stakeholders across multiple levels within an organization.
• Self-motivated and a driven contributor who gets things done
• Organized and detail-oriented
• You are not afraid to make decisions

Our current stack:

• Backend: Typescript, NestJS, Websockets
• Frontend: Typescript, React (NextJS), GraphQL
• DigitalOcean, Google Cloud Platform, Vercel
• PostgreSQL, Redis, Hasura GraphQL Engine

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range at offer for this role is $165,000- $200,000. Compensation may vary based on relevant experience, skills, competencies and certifications.

The Engineering values that guide us:

• Engineering without ego - We own our work but within the framework of the team. We see features through to the end while respecting our team members' ideas
• Strong opinions, loosely held  - We fight for our ideas, but are open to hearing others' suggestions
• Ship fast, sustainably, and simply  - We move quickly without over-complicating but with a minimum of debt
• Scale each other - We support and teach each other every day in order to be the strongest team possible

Benefits & Perks

• Comprehensive Health, Dental and Vision coverage beginning on first day for our employees and families (Jasper.ai covers 100% of the premium for employees).
• Unlimited PTO
• 401(k) program with company matching,
• Monthly wellness reimbursement and flexible time-off to encourage a healthy work-life balance
• Generous budget for home office set up 
• Learning and development opportunities 
• Paid parental leave
• Travel perk program 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.