Software Engineer, Platform Reliability

About the Team

The Applied AI team safely brings OpenAI's advanced technology to the world. We released the GPT-3 API, Codex (which powers GitHub Copilot), DALL-E, and most recently ChatGPT. More is coming very soon.

We empower developers with APIs offering state-of-the-art AI capabilities, which power product features that were never before possible. We also build AI-driven consumer applications.

Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.

About the Role

At OpenAI, we are pushing the boundaries of the capabilities of artificial intelligence.  Our success depends on the ability to quickly iterate on products while also ensuring that they are performant and reliable. We need problem-solving engineers with deep technical knowledge in software development processes, reliability, and performance. 

In this role, you will:

• Design and build the development and production platforms that power all of OpenAI's products
• Support your fellow engineers with best practices on deployment, distributed systems, security, and infrastructure
• Identify potential problems in large complex distributed systems before they occur in production
• Pick the solution that best fits a variety of technical and business constraints. That may be writing a new system from scratch, modifying an existing system, or deploying something off the shelf.
• Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.

You might thrive in this role if you:

• Likely have 3+ years of professional experience in software engineering or systems reliability
• Have helped a team mature to more efficient and reliable systems and fewer incidents 
• Have rich experience in cloud networking and security
• Enjoy deep problem solving that spans many different technologies and systems
• Have great communication skills and empathy for other engineers
• Always check the file descriptor limit

Our tech stack

Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.

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About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Benefits and Perks

• Medical, dental, and vision insurance for you and your family
• Mental health and wellness support
• 401(k) plan with 4% matching
• Unlimited time off and 18+ company holidays per year
• Paid parental leave (20 weeks) and family-planning support
• Annual learning & development stipend ($1,500 per year)

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. 

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via [email protected].